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Shakespeare Reel - Sigma Fly #3/4
Shakespeare Reel - Sigma Fly #3/4
£27.98 Inc VAT
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Returns Policy
We hope that you are pleased with your purchase from Cactus Fishing. However, we understand that there are occasions when you need to return goods to us.

Goods Faulty on Arrival:

If your goods are faulty on arrival, you have 14 days to inform us of the fault. When the goods are returned to us and the fault has been verified, we’ll issue a full refund to you via your original payment method. Please e-mail HERE with details of the suspected fault and we will attempt to resolve the issues or give you instructions for returning the items. Please do not send items back to Cactus Fishing without getting authorisation as they will be refused at our logistics centre.

Goods Damaged in Transit:

If your goods were damaged in transit, we request that you report it to us within 7 days. If goods are visibly damaged on receipt, its best to sign the delivery note accordingly. Once the damaged goods are received back into our warehouse, we’ll issue a full refund to you via your original payment method. Please e-mail HERE with details

Goods Faulty in Warranty Period:

If your goods develop a fault but it’s more than 14 days since receipt, then provided your product is within its warranty period (ONE year as standard), you are entitled to a warranty repair. Please e-mail HERE with details

Used Stock

Please note that our used stock is sold with 3 months warranty only, and therefore any claims under the warranty after 3 months of receipt will be refused. Also, used stock is also excluded from the Distance Selling Directive.

If you have changed your mind:

If you have simply changed your mind about your order and you wish to return your goods, then in line with the Distance Selling Directive (DSD) you can do so provided you inform us of this decision within 10 days from receipt. The goods must not be opened nor used and must be ‘as new’ when returned to us. Once you’ve informed us of your decision to return goods under DSD, you have 28 days to do so at your own expense. Once goods are received at Cactus Fishing, we’ll issue a full refund for the cost of the goods to your original payment method. Please note this policy does have some limitations and does not apply to business customers. It also does not apply to any software products.

To request a return, please e-mail HERE

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HAD Original Tube Scarf (one size) Colour: Hungry Skull
HAD Original Tube Scarf (one size) Colour: Hungry Skull
£14.99 Inc VAT
£7.96 Inc VAT

Cactus 020 Ltd, Priory Court, Plymouth. PL3 5ER. Tel: 01752 548845